Authority Issues Episode 40: Aimee Cardwell (recently of American Express)

In this episode, Kendall, rachel, and Aimee talk about:

Dropping out of high school/not having a university degree
The major importance of learning to type early on
Loving the first taste of authority, building her own team
Learning that people don't want to talk to sales if they can shop online
Why the pop-up window is (technically) her fault :shaking-fist:
Experiencing classic sexism from Japanese executives
The fallout of the first dot com crash and taking a major step back careerwise
Trusting your friends to tell you if you're being an asshole
Learning how to frame recommendations for improvement without alienating people by telling them their baby is ugly
Checking intentions for and expectations from going into management
Recommendation for the book Performance Breakthrough by Cathy Rose Salit
What 'visibility' means, and why you don't need someone to tell you to get it
Authority's effect, and cultural differences in responses to it
Watching this talk every quarter for inspiration: https://www.youtube.com/watch?v=OqmdLcyES_Q
How leaders should be the calmest person in the room and how meditation (including via cooking) has helped
Trying on "leader onesies" to help decide how to respond in various situations

You can reach Aimee on LinkedIn as "acardwell" and find her blog post about here:
https://americanexpress.io/visibility/

Special thanks to Mel Stanley for our theme music <3