Aimee Cardwell (recently of American Express)

Episode 40 · December 5th, 2019 · 51 mins 19 secs

About this Episode

In this episode, Kendall, rachel, and Aimee talk about:

  • Dropping out of high school/not having a university degree
  • The major importance of learning to type early on
  • Loving the first taste of authority, building her own team
  • Learning that people don't want to talk to sales if they can shop online
  • Why the pop-up window is (technically) her fault :shaking-fist:
  • Experiencing classic sexism from Japanese executives
  • The fallout of the first dot com crash and taking a major step back careerwise
  • Trusting your friends to tell you if you're being an asshole
  • Learning how to frame recommendations for improvement without alienating people by telling them their baby is ugly
  • Checking intentions for and expectations from going into management
  • Recommendation for the book Performance Breakthrough by Cathy Rose Salit
  • What 'visibility' means, and why you don't need someone to tell you to get it
  • Authority's effect, and cultural differences in responses to it
  • Watching this talk every quarter for inspiration:
  • How leaders should be the calmest person in the room and how meditation (including via cooking) has helped
  • Trying on "leader onesies" to help decide how to respond in various situations

You can reach Aimee on LinkedIn as "acardwell" and find her blog post about here:

Special thanks to Mel Stanley for our theme music <3