Laurel Ruma (O'Reilly Media)

Episode 11 · October 11th, 2018 · 50 mins 2 secs

About this Episode

In this episode Kendall, Rachel, and Laurel Ruma discuss:

  • Learning how to talk to strangers by working on a farm
  • Accepting that there is stuff that is out of your control and moving on from it instead of getting hung up on it
  • The real value of forcing yourself out of your comfort zone and encountering people who are different from you
  • Things that Kendall finds creepy
  • Getting involved in Twitter wars is a terrible idea
  • Being "the voice of reason" among her peer group
  • Coaching employees about what's appropriate to discuss on social media
  • Getting Bill O'Reilly's hate mail (!)
  • The power of sideways leadership in communicating major changes from management
  • How leadership applies to working with your customers as well as your employees
  • Having to dial back her extroversion to not freak out your introverted customers :)
  • Acknowledging imperfection in oneself
  • Laurel's interests: BABES – Boston Area Beer Enthusiasts Society, Scandinavian Noir literature, and She Geeks Out
  • Kendall's poor taste in beer :)
  • Laurel's plan for when she wins the lottery :)

Find Laurel on social media as "laurel@oreilly"

Special thanks to Mel Stanley for our theme music <3